Payment Policy
At FAYTT, we are committed to providing a secure, transparent, and seamless checkout experience. Please read our payment and billing terms carefully before completing your purchase.
1. Accepted Payment Methods
We offer secure and convenient payment options to ensure a smooth transaction. You can choose to pay using any of the following methods at checkout:
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Credit and Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, and American Express. All card transactions are securely processed through Shopify Payments.
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PayPal: You can choose to check out quickly and securely using your PayPal account. You will be redirected to the PayPal website to complete your purchase and then returned to FAYTT.
(Note: We do not accept personal checks, money orders, or direct bank transfers at this time.)
2. Transaction Currency
All prices listed on our website and all transactions are processed in US Dollars (USD). If your credit card or payment account is based in another currency, your bank or card issuer will calculate the exchange rate and may apply international transaction fees. FAYTT is not responsible for these exchange rates or any additional fees charged by your bank.
3. Payment Security & Privacy
Your online safety is our top priority.
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SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt your personal and payment information during the checkout process.
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PCI Compliance: Our payment gateway (Shopify Payments) is certified Level 1 PCI DSS compliant. This means your payment data is handled with the highest level of security standards in the industry.
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No Data Storage: We do not store your full credit card numbers or PayPal login credentials on our servers at any time.
4. Billing Terms
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Order Authorization & Charge: When you place an order, your payment method will be authorized and charged immediately for the total amount of your order (including shipping and applicable taxes).
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Order Confirmation: You will receive an email confirmation with your order details and billing summary once the payment has been successfully processed.
5. Taxes and Duties
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Sales Tax (US Orders): Applicable sales tax will be automatically calculated and added to your order total at checkout based on the shipping address's state laws.
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International Duties & Taxes: For orders shipped outside the United States, your package may be subject to import duties, customs fees, and local taxes (such as VAT). These charges are not included in your checkout total and are the sole responsibility of the customer.
6. Contact Us
If you experience any issues during checkout or have questions about your billing statement, please contact our support team immediately:
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Email: help@faytt.com
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Phone: +1 (949) 751-8294
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Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)